PrestaShop support

PrestaShop support. We have been building custom PrestaShop online stores since 2010 and are also happy to provide support. If you already use PrestaShop and are experiencing technical problems, our PrestaShop specialists are ready to help.

You can use our support services even if we did not develop or host your online store. This also applies to advice on and installation of modules.

PrestaShop support for online stores

Tajriba works on a minimum of three hours per assignment. You can purchase support directly so one of our experts can get started quickly.

Request support

Common PrestaShop problems we solve

You can request help with a wide range of issues, including:

  • Slow online stores or long load times
  • Error messages after updates
  • Modules that do not work properly
  • Payment or checkout problems
  • Technical bugs in the online store




Can I request support if I am not yet a client?

Yes! We help anyone using PrestaShop version 1.7, 8 or 9. If you use an older version, we will update the software first. Existing clients can call or email us. Regular clients often choose a PrestaShop maintenance package. For new online stores, brief questions are included in the project.

How quickly will my support request be handled?

We aim to handle requests within three business days and always within five business days. Is it urgent? We can discuss the options.

Tajriba’s approach to PrestaShop support

After your request, we analyze the problem and determine the best solution. We then resolve the issue and thoroughly test the online store. If necessary, we advise on long-term improvements to prevent future problems.

PrestaShop support experts

PrestaShop specialist

Need immediate support for your PrestaShop online store? Meet Stefan, a PrestaShop specialist with more than 15 years of experience in development, optimization and resolving technical issues. Whether you need help with bugs, performance or custom development, an experienced expert will assist you directly.

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